Post Date: February 21, 2023

eHarmony has built up an excellent track record over more than two decades, with plenty of success stories of people who matched up through great dating profiles. Yet some people still see the dating service as a scam because their profiles don’t seem to get enough traction. What could be the reason why your profile is not getting noticed on a successful, popular platform like eHarmony?

The five most common reasons why people don’t see your eHarmony profile are:

  1. You may use limiting location settings.
  2. Your profile might be set to “Not Visible.”
  3. Your requirements could be too strict.
  4. Your profile might not be detailed enough.
  5. You might not be very active on eHarmony.

Some of the reasons people aren’t seeing your eHarmony profile have to do with simple things like location, while others are aspects of your profile that you can easily change. The easier you make it for people to match with you, the more the eHarmony algorithm shows your profile to others. Let’s look at the most common problems and what you can do to change them.

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1. Your Location (And Location Settings) May Limit You

eHarmony is an international dating platform with active members and users in most countries worldwide. The system is exceptionally popular with users looking to date internationally, but not everyone on eHarmony wants to match with people from other countries. Many are using eHarmony to find someone near them.

When we consider that the most significant percentage of eHarmony’s users are from the United States, Canada, the United Kingdom, and Australia, users outside those four countries may have difficulty finding matches.

If you’re not from one of the four countries mentioned, and you’re not interested in dating internationally, it’s still very likely that there are plenty of other eHarmony users in your country. However, there might not be anyone who matches you within the distance range you specified.

The eHarmony algorithm is excellent at identifying matches and won’t show your profile to anyone who doesn’t match you. So, to solve the problem, increase your distance a bit. Instead of choosing 20 miles from your hometown, make it 50 miles. You may want to expand it even more if you’re in a rural area.

2. Is Your Profile Active And Visible?

eHarmony has a setting that allows you to hide your profile from other members. The function is helpful because it allows you to temporarily “pause” your membership if there’s a possibility that you’ve found a long-term match, but you’re not sure yet.

The problem is that accidents happen. It’s possible to accidentally flip the switch and set your profile to invisible mode. You can find out if it’s the case by looking at your profile’s home page – it should tell you if your profile is visible or invisible to other members.

To check (and fix) your online visibility, follow these steps:

  1. Log into your eHarmony account.
  2. Click on the dropdown arrow next to your profile picture to open the Profile menu.
  3. Select the “Data & Settings” option.
  4. Scroll down to the “Profile Visibility” section.
  5. You should see a sliding switch that you can set to an on or off position. If it’s currently set to “Off,” flip it on, and your profile should be visible again.

Start your free trial of eHarmony here.

3. Your Requirements May Be Too Limiting

eHarmony’s algorithm is fine-tuned for identifying people who match your requirements and showing them your profile, so if people aren’t seeing your profile, your conditions may be too limiting.

Many of us have an idea of our perfect partners – who they should be, how they should look, and how they should act. It’s easy to pour all those “requirements” into a dating app like eHarmony, expecting that perfect person to exist within our area and be an eHarmony user whose requirements we fit.

When you look at it like that, you can see how unrealistic our expectations can be, and it might be one of the reasons why people aren’t seeing your profile – because your expectations are too high. By setting your requirements too strict, you are eliminating people you possibly wouldn’t have minded dating if you met them in person.

To solve this problem, you can simply change your requirements a bit. Decide which of the aspects you specified are absolute must-haves. For example, if your beliefs are important to you, that might be a must-have. But it might not be as vital for them to share the same hobby as you because hobbies are easy to pick up.

As you would in real life, be a bit more flexible and give people the opportunity to show you how awesome they are.

4. Is Your Profile As Detailed As Possible?

eHarmony has an option for users not to show you when they’ve viewed your profile, so it’s possible that people have seen your profile but haven’t reached out to you. This is where a detailed profile becomes essential.

As mentioned in point number three, you shouldn’t be too hard on other members and adjust your settings to accommodate more potential matches. However, it should be the exact opposite for your profile; you should only be happy with the very best. If people can’t get enough information from your profile, they might not be interested enough to reach out.

Ensure that you complete your profile in as much detail as possible. Complete your profile while thinking about things you want to see in a profile rather than what you think you should share.

Start with a good photo. Your profile photo should be a clean headshot without a hat or sunglasses. Don’t use group photos or Instagram filters. People want to see you, not your wardrobe or your friends. You can go more into your social life and hobbies in additional photos.

But as you complete your profile, you should also answer all questions as fully as possible. Use two or three sentences to answer each question. Don’t skip questions, either; answer them all as well as you can.

5. eHarmony Monitors Your On-Site Behavior

eHarmony uses machine learning to notice your behavior patterns and use them to improve your chances. For example, if you often look at profiles of people within 20 miles of you, the algorithm with determine that distance is important to you and show your profile to more people within that range. Your interactions also help determine how often eHarmony will show your profile to others.

With this in mind, if you hardly ever open the eHarmony app, and if you don’t interact, the machine learning side of the algorithm will not have the opportunity to fine-tune your settings like this.

Don’t create your profile and wait for people to notice you. Open the app, use it every day, and interact with people. Don’t be afraid to reach out to others. Communicate, interact, like, and chat. This way, the algorithm can get an even more precise understanding of who you are and who your perfect match might be, causing it to show your profile to more people.


eHarmony has one of the most advanced online dating algorithms. The amount of time the developers spent fine-tuning the system is astounding, and the results show. If you’re not getting the desired results, check your visibility settings, matching requirements, and profile details. Adjusting them enough will ensure that plenty of people will see your profile.

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About the Author

Julia has over 10+ years in the mobile dating app space as a consultant and analyst. Her work has been featured on top websites like Mashable and Women's Health Mag. She writes these blogs to help singles find their true love and life long companion!